Cancellation Policy

To cancel the payment, simply call our Clinic Patient Account Representative at 9841141819 and share your transaction number for which payment you want to cancel.

Refund Policy

If the KGS Clinic owes you a refund due to an overpayment or credit balance, we will issue a refund after our Payment Analyst has verified it. Provided there are no other balances owed to KGS Clinic, we will cancel the payment and refund the amount to you after deducting the bank/cancellation charges within 7 to 10 working days depending on how you made your initial payment.

If client/patient paid two times for one transaction, the one transaction amount will be refunded via same source. We will try our best to refund within 7 to 10 working days.